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Known Issues Weekly Recap: June 5-11, 2011

Here is a recap of the major issues experienced last week. These recaps provide an open, thorough review of the most common issues that affect people on Facebook. Recaps are usually posted every Monday.

1. Issue: Apps - can't clear game requests
Posted 6/5
Some people are unable to clear their game requests after accepting or rejecting them. We are currently working on a solution to resolve this issue.
Status: Resolved 6/6

2. Issue: Photos - not loading
Posted 6/5
Some photos are not currently loading properly. This issue should be resolved shortly.
Status: Resolved 6/5

3. Notice: World IPv6 Day
Posted 6/7
June 8 is World IPv6 Day, a global-scale test flight for the next generation of Internet protocol. We are joining with other major web companies to enable IPv6 on our website for 24 hours. We anticipate that 99.97% of users will not be affected at all by this test. Affected users may find that pages are slow to load. Our Help Center has more information for users who may be affected.
Status: Resolved 6/9

4. Issue: Photos - albums not loading
Posted 6/7
Some users may be experiencing trouble loading photo albums. This issue should be resolved shortly.
Status: Resolved 6/7

5. Tip: Messages - info about new features
Posted 6/8
Learn the basics of using Messages from a Facebook product specialist here.
Status: N/A

6. Issue: Messages - not loading
Posted 6/10
Some users are having problems loading their Messages. We are looking into the issue, and it should be resolved shortly. Thank you for your patience.
Status: Resolved 6/10

From the week of May 15-21, 2011:

7. Issue: Homepage - slow scrolling due to anti-virus software
Posted 5/20
People using the anti-virus software "AVG LinkScanner Search-Shield" are reporting that scrolling through the homepage is very slow. AVG is aware of the issue and is working on a solution. In the meantime, AVG has outlined instructions to turn this feature off.
Status: Unresolved — see update from AVG here.

From the week of April 24-30, 2011:

8. Issue: Profile pics - empty albums
Posted 4/27
Some people have noticed that clicking on their current profile picture takes them to an empty album, and they now have multiple profile picture albums. We are still working on resolving this issue. We appreciate your patience.
Status: Unresolved