Rapidshare - Pitanja, problemi, saveti :: Internet ~ Novosti ~ Provideri

Citat: diletant 09. Nov 2009, 20:18:15

Jel ima neko ko skuplja poene na rapidu,da mi pomogne,ovako,zaključao sam nalog onim Security Lock-om,a u međuvremenu su mi obrisali neku staru mail adresu gde su mi stizali kodovi za taj security lock,i sad ne mogu da otključam nalog,jer mail ne postoji,a kod šalje na tu adresu,da bi promenio mail adresu,moram da otključam taj security lock. Smile

Kod:

support@rapidshare.com

Objasni situaciju i skoro sigurno ce ti otkljucati nalog Smiley

Citat

Mail Support

In order to ensure that your e-mails are processed speedily and without complications, please note the following points:

* The fastest way to get help is to read our FAQ. You will find most of your questions answered there.
* Please read everything carefully and also look at our news page. Many questions can be answered in this way.
* If you still require help, write an e-mail to support@rapidshare.com. We offer support in German and English.

What we need to know in case of technical questions

The more precise and compact the presentation of the problem is, the faster we will be able to help you.

The following information is required:
"I see an error message when I try to log in: [text of the message]
My user data are: [Enter data]
I use this browser [e.g. Firefox, Internet Explorer] and this operating system:
[e.g. Windows Vista, Windows XP, Macintosh, Linux]"

The most important information is the ones regarding the error message and your user data.
What we need to know to help with questions regarding account and payment status

In case of payments via Paypal or e-check

* First name and surname
* E-mail address
* Login ID
* Transaction ID (You will find it on the Paypal page)
* Date of the creation of the Premium Account
* Date of payment

In case of bank transfer

* First name and surname
* Login ID
* Reason for payment/payment memo
* Date of payment