True Vector Engine is part of ZoneLabs’ ZoneAlarm software, which you’ve since confirmed to us you’re using on your system, Michael. The solution to this particular problem is to remove ZoneAlarm from your system, and then reinstall it. To do this, open ZoneAlarm and click the Configure button if you’re running version 2.6. Uncheck the box marked Load ZoneAlarm at Startup. If you’re running the ZoneAlarm toolbar you’ll also need to uncheck the box marked Show Shell Toolbar. If you’re running version 3.0 or later, you’ll need to select Overview, Preferences to uncheck the Load ZoneAlarm at Startup box.

Once done, reboot your PC. Select Start, Programs (All Programs in XP), Zone Labs, Uninstall ZoneAlarm. Click Yes to the prompt to shut down the Zone Labs security engine. Once uninstalled, reboot again, but this time tap [F8] to access the start-up menu and choose to load Safe mode when prompted, logging on as Administrator if asked to do so. When Windows has reloaded, make sure you can view all files - hidden and those protected by the Operating System. To do this, open My Computer and select Tools, Folder Options (View, Folder Options in Windows 98) and switch to the View tab. Once selected, click OK.

Now perform a search from the Start menu. Search your C drive for zonelabs and zone labs, deleting and folders you come across. Now search for zapro, zonealarm and zonealarm pro, and delete any files that are found in folders inside the Programs or Program Files folders. Next, search for Internet logs and delete the zalogs.txt file you’ll find inside it. Finally, search your Temp, Windows and/or WINNT folders (including their sub-folders) for the following files, deleting each in turn: vsdata.dll, vsdata95.vxd, vsdatant.vxd, vsmonapi.dll, vsnetutils.dll, vspubapi.dll, zlparser.dll and vsutil.dll (if you’re running McAfee software and you find this in the McAfee folder, leave it alone). Empty the Recycle Bin, reboot and you can then install a new, clean version. Don’t choose Upgrade when prompted as this can cause more problems if the database is corrupt.
PC Answers